Information and safety

Coaches precautions

We prioritize the safety and well-being of every athlete under our care. To ensure the highest standards of safety and professionalism, all of our coaches meet the following qualifications and adhere to strict protocols:

• Working with Children Checks: All coaches hold up-to-date certifications to verify their suitability to work with minors.

• First Aid Certifications: Our coaches are trained and certified in first aid to provide immediate assistance in case of any emergencies.

• CPR Training: Coaches are equipped with the knowledge to perform CPR, ensuring readiness to respond to critical situations.

• Safeguarding Training: All staff are educated in safeguarding practices to protect the physical and emotional well-being of every athlete.

• Emergency Action Plans: Coaches are trained to implement emergency response protocols, ensuring quick and effective action in unexpected situations.

• Regular Health and Safety Training: Continuous professional development ensures our coaches stay informed about the latest safety practices and regulations.

• COVID-19 Precautions: Our staff follow stringent health protocols, including hygiene practices, sanitization, and compliance with local health guidelines.

Terms and Conditions

• I understand that there is inherent risk involved in playing any team sports, and I accept that although all reasonable care will be taken to prevent risk/injury, it is still a possibility and thus I indemnify Spire Coaching and its employees from any liability involved in potential injuries, illness (including Covid 19), loss and/or damage that may occur. Children/Parental Guardians enrolled themselves and their children at their own risk.

• Spire Coaching maintains a zero-tolerance policy for bullying and harassment. This applies to all participants, including children and parents. Any confirmed instance of such behaviour may result in the immediate refusal of future bookings for the responsible parties.

• Although refunds are granted in most situations (see information page), specific cases may result in a no-refund clause being triggered.

• Participants and their guardians are expected to comply with all rules, guidelines, and instructions provided by Spire Coaching staff to ensure a safe and positive environment.

Bookings and refund policy

We process payments securely through PayPal, which accepts all major bank accounts. Cash payments are also welcome. Full refunds are available up to 12 hours before your booking. After this time, a 50% refund will be issued. We aim to provide flexibility while ensuring fair policies for all our clients.